Woven and wool rugs, especially hand-knotted ones were designed in a manner that hides dry soil. A study was done a few years ago that found that a 9 X 12 rug can hide as much as 87 pounds of dirt! We use a state-of-the-art machine that removes 90% of the dry soil before we start to actually clean the rug. We can offer a “surface” cleaning while we are already in your home cleaning your carpets, or you may bring them to our shop for a more thorough cleaning top to bottom.